How to Unlock the Power of Empathy for Better Conversion, Loyalty, and Retention

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About this talk

  • How the world's most successful brands operationalize empathy to drive performance at every stage of the customer journey.
  • What are the key solutions, partners, and strategies for a more empathetic customer experience?
  • How to turn your post-purchase experience into game-changing source of customer value.

Nico Santos

Route helps brands own their post-purchase customer experience with visual order tracking, package protection, effortless claim-filing, and the world’s first universal order history.

Rich Devine

Route empowers brands to be intentional about their post-purchase experience with visual order tracking, package protection, effortless claim-filing, and the world’s first universal order history.

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